SAGE & THYME® is a model to enable health and social care professionals to listen to concerned or distressed people, and to respond in a way that empowers the distressed person. The model is taught in a 3 hour level 1 course. In its most basic form, it is described as follows:
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Setting: If you notice concern - create some privacy – sit down
Ask: “Can I ask what you are concerned about?”
Gather: Gather all of the concerns – not just the fi rst few
Empathy: Respond sensitively – “You have a lot on your mind”
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Talk: “Who do you have to talk to or to help you?”
Help: “How do they help?”
You: “What do YOU think would help?”
Me: “Is there something you would like ME to do?”
End: Summarise and close – “Can we leave it there?” |
Please click the pages on the left or the downloads on the right for more information.