Concierge Service

The concierge team will assist and support you during your hospital visit. The concierge team is part of the Patient Liaison Service and they work closely with the volunteer service to co-ordinate transport, wheelchairs, car parking, feedback, way finding and general patient information.

Contact

Concierge is available Monday to Friday, 8am to 5pm via the switchboard (please ask for the concierge).  If you have an urgent query outside these hours, please leave a message for the concierge on 0161 291 2503 (confidential) or the Patient Liaison Service confidential answering machine on 0161 291 5600. You can also email pls@uhsm.nhs.uk.

Location

The concierge service can be contacted at the main entrance and outpatients entrance or can be called through the hospital switchboard