We make sure that our patients are our priority.
Your hospital is top in the North West when it comes to patient satisfaction. What's more, we are ranked 6th best in the country. That means you think your hospital is clean, that we treat you with privacy, respect and dignity and we involve you in decisions about your care.
According to a recent Healthcare Commission assessment, we were one of only a handful of trusts in the Northwest to achieve 'excellent' ratings for both parts - use of resources and quality of services.
We also scored as follows in other parts of the report:
- 12/13 for safety and cleanliness
- 10/13 for waiting to be seen
- 5/5 for keeping the public healthy
- 9/9 for standard of care
- 9/10 for dignity and respect
- 17/17 for good management
Please follow the links on the left to find out more about UHSM.